**Privacy Policy for De Wijs AI Solutions**
De Wijs AI Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our site and the services we provide, which include AI-powered data analysis, predictive modeling, natural language processing solutions, chatbot development, and AI consulting services. We operate from 12 Rue des Hirondelles, Floor 3, 1000 Brussels, Belgium.
**Information We Collect**
We collect several types of information from and about users of our site, including:
- **Information You Provide Directly:** This includes information you provide when you contact us through our site, such as your name, company name, email address, phone number, and any other information you choose to provide in your message.
- **Usage Data:** We may also collect information about how you access and use our site, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data is collected automatically.
- **Cookies and Similar Technologies:** We use cookies and similar tracking technologies to track activity on our site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
**How We Use Your Information**
We use the information we collect for various purposes, including:
- To provide and maintain our site and related services.
- To respond to your inquiries and requests.
- To personalize your experience on our site.
- To improve our site and services.
- To monitor the usage of our site.
- To detect, prevent, and address technical issues.
- To provide news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
- For other purposes with your consent.
**Legal Basis for Processing (GDPR)**
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the information concerned and the specific context in which we collect it. We generally rely on the following legal bases:
- **Contract:** Where we need to perform a contract we are about to enter into or have entered into with you.
- **Legitimate Interests:** Where the processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. Our legitimate interests include providing and improving our site and services, marketing our services, and protecting our legal rights.
- **Consent:** Where you have given us your consent to process your personal information for a specific purpose. You have the right to withdraw your consent at any time.
- **Legal Obligation:** Where we need to comply with a legal or regulatory obligation.
**Sharing Your Information**
We may share your personal information with the following categories of recipients:
- **Service Providers:** We may employ third-party companies and individuals to facilitate our site, to provide services on our behalf, or to assist us in analyzing how our site is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- **Legal Requirements:** We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
- **Affiliates:** We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
**Data Security**
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
**Data Retention**
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
**Your Rights (GDPR)**
If you are located in the EEA, you have certain rights regarding your personal information, including:
- **Right to Access:** You have the right to request access to your personal information.
- **Right to Rectification:** You have the right to request that we correct any inaccurate or incomplete personal information.
- **Right to Erasure:** You have the right to request that we erase your personal information under certain circumstances.
- **Right to Restriction of Processing:** You have the right to request that we restrict the processing of your personal information under certain circumstances.
- **Right to Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- **Right to Object:** You have the right to object to the processing of your personal information under certain circumstances.
- **Right to Withdraw Consent:** If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
- **Right to lodge a complaint with a supervisory authority.**
To exercise these rights, please contact us at De Wijs AI Solutions, 12 Rue des Hirondelles, Floor 3, 1000 Brussels, Belgium.
**Children's Privacy**
Our site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete the information as soon as possible.
**Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our site. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
**Contact Us**
If you have any questions about this Privacy Policy, please contact us at:
De Wijs AI Solutions
12 Rue des Hirondelles, Floor 3,
1000 Brussels, Belgium
+32 2 808 70 00